Shipping policy

1. Processing Times
  • All orders are processed within [1–2] business days.
  • Orders are not processed or shipped on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. 
2. Shipping Rates & Delivery Estimates
  • Standard Shipping: Delivered in [3–5] business days. Cost: (Free above 2k) 200
  • Express Shipping: Delivered in [1–2] business days. Cost: 300 You need to contact us.
  • Delivery delays can occasionally occur due to courier issues. 
3. Order Tracking
  • You will receive a shipment confirmation email with your tracking number once your order ships.
  • Tracking numbers will become active within [24 hours]. 
4. Cash on Delivery (COD) Orders
  • For COD orders, our team may call or text you to confirm your address before shipping.
  • Please ensure someone is available at the address to pay the courier upon delivery. 
5. Damages and Missing Packages
  • GUTS is not liable for products damaged or lost during shipping.
  • If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
6. Contact Us
If you have any questions about your shipment, please email us at [Your Support Email].